"This is a great company! I have never written a review before, but I am so impressed with this company that I had to write a review. They have excellent customer service - they show up on time, call beforehand to let you know they are on their way, installation is quick and clean and the product itself is great. I cannot say enough good things...I highly recommend them! " Erin S. - Phoenix, AZ.
"I called when the dog door in my new home just wasn't big enough for my Lab. They gave me a quote over the phone, and told me how the process worked.... I got called in to work the day of the install and a buddy had to be a the house. They did everything they said they would. Most impressed they left the patio and living room in better shape than the found it. As for the dog door and the install 5 star work! At the end of the day you get what you pay for with JGM quality work and professionalism that's hard to find." Daniel T. - Tolleson AZ.
"Very pleased with product and service provided by JGM. Owner/installer (****) provided a quote over the phone, called when he was on his way for the install, was ON TIME and was very professional. The install took 2 hours (exactly what I was quoted) and the job area was cleaned up beyond my expectations before he left. In addition, an exterior outlet was relocated to accommodate the door at no additional charge. I highly recommmend JGM (product & service) to anyone. " Bill L. - Goodyear, AZ.
"I did a lot of research on dog door companies across the valley and finally decided to pull the trigger and go with JGM; and I am so glad I did. JGM may not be the cheapest route to go, but if you value a quality product and top notch customer service then JGM cannot be beat. From the customer service I received when I set up the installation appointment, to the professionalism of their installer, I have nothing negative to say about JGM." Ryan L. - Glendale, AZ.
"I ordered a medium sized pet door to be installed. The service man called before he came, showed up exactly on time. He provided some valuable input on where to place the installation that had not occurred to me. The installation was perfect and the product was of the highest quality. I would highly recommend this company. " William A. - Surprise, AZ.
"I yelped doggy door reviews and found JGM Pet Doors. Since it had such high reviews I decided to purchase a door from them. I was so impressed with the service!!! The customer service rep ordered the size, inside/outside colors of the door all via the phone. The tech installed the door and nicely packaged the drywall & stucco so that the wall could patch it up later if we wanted too. Our dog loves her new door & we are so impressed by the look & quality of the door that 5 stars is not enough! " Scott M. - Glendale, AZ.
"This is my third dog door, but first with JGM. Simply put, this is the best quality dog door and installation I have ever seen. JGM was competitively priced and their install was faster, cleaner and just plain better than the rest. I have used the big company in town, but this door is much higher quality and better priced. " Mike D. - Phoenix, AZ.
"JGM pet doors are AWESOME ! I had them install a pet door for me when I first moved into my home ! They did a FANTASTIC job !! Very clean and professional !!! A year and a half later I had a pool built . The city code stated that I had to eliminate my doggy door . JGM WAS THERE THE SAME DAY OF MY INSPECTION AND TOOK CARE OF MY ISSUE !!!!! THEY ARE ALL GREAT !!! If you are looking for customer service and someone who stands behind their product , these guys are your guys !!!!!!!!! VERY , VERY SATISFIED CUSTOMER AND FRIEND !!!!! " Melissa R. - Goodyear, AZ.
I initially contacted JGM when I saw one of their trucks at a red light one day, knowing I needed to finally get rid of that hideous patio door insert and wanted to see what the pricing was.
The gal who answered the phone was nice, knowledgable and knew her stuff. Gave me the NTE price right on the phone - no surprises! Which is awesome! I put it off for a few months and kicked myself for it because I could not remember who it was, but after much searching I finally found them again and boy am I glad! We had an odd spot in the house in which we were not sure if the door would work/fit. The customer service rep (Jeanie I think) walked me thru it and because the measurements were very tight, offered so send a tech out the next day (Saturday even!) to measure.
Measurements and location were determined and they were on the way to building me a custom door to fit my black lab down to my Frenchie.
They called an hour before arrival, we clean, courteous (especially to the pups!) and left the place cleaner than it was found.
I am impressed - I am in sales for a living and it takes a lot for me to take the time to write a review - A+ guys and nice job. You have a great crew who really make you shine in every way! Heather F. - Gilbert, AZ.
We needed a doggy door that would go through our glass french doors, so the standard in wall types wouldnt work. Someone recommended JGM to me, and I sent an email for an estimate, and received a reply within 24 hours . The next day, their installer came out and measured the door. He gave us a firm date that the work would be done. On the day of installation, they called to say they were on their way. The door went in smoothly, looks fabulous, and the dogs love it. They were professional every step of the way and made it so easy. They even donated part of the purchase price to the Animal Rescue that I foster for. Thanks! Kathy H. - Scottsdale, AZ.
The installer called me 1/2 an hour before he arrived as a courtesy. He showed up at my home exactly when he said he would. He did a great job installing the door and took measures to insure there was no mess even though he cut a large hole in our wall to the outdoors. He even gave me the material that was removed from the wall so that it could be reinstalled if needed. It is a high quality product that we have enjoyed since. I think my favorite part is that he installed carpet in the space between the inside and outside flaps. I'm sure my dogs appreciate the softness!! Stacy Z. - Scottsdale, AZ.
"Outstanding customer service. Very professional installer. Pricing and installation details are thoroughly discussed up front. These people know their business and give excellent guidance based on needs and budget. " Kristi A. - Glendale, AZ.
"I am so pleased to have found this business at the Maricopa County Home and Garden Show. I am new to the area and desperately needed a doggie door installed for my Bichon. I spoke to a representative who was extremely knowledgeable and professional. It was obvious he knew his product and explained all the options open to me. I was extremely pleased that they would be available to come out on Monday ( this was Saturday). The gentleman who installed was a perfectionalist- he took great pains to make sure everything was done well and that I was pleased. The workmanship was outstanding and he cleaned up everything. I could not be more pleased. " Diane J - Buckeye, AZ.
Best service/Best quality ever. I was debating between buying/hiring JGM, and another company (starts with an H) and went with JGM because their door had a nicer cover. I know, that seems really insignificant...but that small aesthetic difference has made all the world.
Okay so --- The total install time was an hour and 10 minutes. First: My installer called when he was on his way, (so I had time to clear out an area/clean up ect). When he came in, we decided on door placement placement, and spoke about moving wires if need be (no extra charge!) and I asked how long the installation would take. He said to be back in an hour, just to be safe. I took my dog on a leisurely walk and BOOM. Magic.
Here's where it really gets phenomenal: He will completely drape and tape the floor, making sure that there's not a spec of debris left after he cuts through whatever barrier the door is going into. FLAWLESS. FLAWLESS Installation (check out my pics).
I never thought I would "nerd out" about a dog door, but this takes the cake.
The best part? They SAVED my wall in a protected box with Styrofoam and the insulation. If ever I move? They'll replace the hole in the wall ($150 to do this and I've already paid for the door...so I only have to pay for installation next time). Omg...that's if I move. This door matches my house.
Love, Call them. Done. : ) " Nicole G. - Phoenix, AZ.
"Found this place by google. My Boyfriend and I had called several other places for prices and found this place to be the best that fit out needs and finances. Customer service on the phone was excellent. The day of installation Greg called and let us know he was on his way. When he arrived was very pleasant to speak with and made a point to shake our hands and introduce himself. He was great at giving us suggestions as to where to install the doggy door. Would refer this company to anyone looking to install a doggy door into their house. GREAT product as well. " Shannon D. - Surprise, AZ.
"If you are looking for a solid, secure dog door and a professional company look no further...JGM is your answer! To begin with, the quality of the product is superior to the other dog doors on the market and it is made in the USA! Along with the superior product are the superior people! They are all very professional and knowledgeable. Jeannie was very thorough in asking questions about your dog(s) to determine the best suited size. Greg installed the door in a very short time leaving zero mess behind. Along with installing the door, he relocated an outlet at no additional cost! It was very refreshing to work with such courteous professionals! I HIGHLY recommend using JGM" Chris M. - Apache Junction, AZ.
"JGM Pet Doors are awesome! I just had a dog door put in yesterday and I couldn't be more pleased with the quality of the door, customer service and instillation. Greg, one of the co-owners came out to my place and gave me a quote. He was on time, professional and was even suggested and alternative instillation location which save me over $500. It's rare to find this kind of honesty in companies this days and thank him for that. Mika showed up for my instillation on time was professional and very polite. He did an outstanding job installing the door and was very clean. There was no mess to clean up after he was done and other than having the door there you would never have known he was there. Excellent work. The overall product is top notch period. I have now had both a Hale Door and now a JGM Door and can say from having had both the JGM product is better. Hale builds a great door too but JGM's door is better and beats Hale's prices hands down. " Jason S. - Glendale, AZ.
"WOW Factor! Great service from the initial phone call all the way through installation. I explained what I needed and got a quote over the phone. Job was complete within a few hours of calling - yes, a few hours of calling. They came out the same day and did the actual install in under an hour. And.....price was identical to the quote over the phone. I would highly recommend JGM Pet Doors - you owe it to your pet! " Dennis J. - Goodyear, AZ.
"Christmas 2012 came early on December 17th when my Husband and I gave each other a pet door from JGMPETDOORS.COM. It has been the best gift we ever thought of to give each other. This company was efficient and very professional. An estimate of time was given for the length of time for the installation and it was very accurate. When the job was completed the technician packaged all of the materials removed and returned them neatly so that the pet door could be removed in the future if necessary. The recommendation for this company is excellent. " Caroline J. - El Mirage, AZ.
"We had an excellent experience with JGM. This is a great company all around. The receptionist Gina is so friendly and helpful. Greg is very professional and really knows what he's doing. My new doggie door looks great. I would use this company again in a heartbeat! " Jill M. - Tempe, AZ.
"JGM Pet Doors is a quality company! I called yesterday in a pinch to have a doggie door installed and out of 5 companies I called from the internet, JGM was the only one that answered the phone. I was able to book an appt for 7 a..m. the following morning! Not only did they show up on time, but he even called to let me know he was on his way. Their doggie doors are double sided and very well made! Unlike my last experience, where I was given a doggie door from home depot and it wasn't even double sided. When I complained he said he could put another one on the outside, but it would cost me double! If you're looking for a quality door for your pet, make sure that you ask if they are going to install a double flapped door before you have them show up at your home! JGM Is TOP NOTCH and I would HIGHLY recommend to anyone searching for a quality pet door! " Kelly K. - New River, AZ.
"I had JGM come over to give me a quote for a in-glass install yesterday. I asked their technician about the small area in the wall next to my sliding glass door and he helped me out and agreed he could also work with me and put in the in-wall door. I am as please as I can be that I went with this choice. The install and completed product are fantastic! He even moved the existing outlet and wires at NO additional cost like some other local companies do. I also saved a few hundred dollars with the in-wall choice. This is my 4th dog door install here in AZ and I will never use any other company again other than JGM Pet Doors!!! " Babette M. - Phoenix, AZ.
"Great service from website to telephone information to installation. The website is very detailed and the price was exactly as described and quoted. I love that the price includes dealing with any wires or studs. Jeanie on the phone was excellent with the options - saved me from having someone come out twice. Greg the installer was knowledgeable,efficient, experienced, timely and courteous. The installed door was a much better quality than expected and the interior edging matched my white moldings better than a straight plastic. A very quality install at a price that was just under the competitors. " Christina B. - Phoenix, AZ.
"I want to publicly recommend both the product & service of JGM Pet Doors. The superior construction of the product far exceeds the pet doors found in home improvement stores; and the efficient and competent installation (even thru my block wall) was quick and problem free. I am a very happy consumer. " Bonnie F. - Mesa, AZ.
"JGM were fair with their quote; helpful in determining the best placement of my doggie door, and were prompt and professional with the door installation. The door was easy for my dogs to learn to use. The door is energy efficient and the carpet lining is a plus. The staff was helpful from beginning to end with the process of selecting the right door thru the installation! " Kiki F. - Scottsdale, AZ.
"I am so happy I came across JGM Pet Doors! The experience began with Jeannie, who answered the phone. She was so nice, very informative and is definitely the reason I went with JGM. I wasn't sure about the quality of work but based on the customer service I received from Jeannie I was willing to take a chance. That's when Greg showed up. He installed the best quality pet door I've ever seen and the install is amazing! The entire experience was great and I would/will recommend this company to anyone needing a pet door installed! " Monica C. - Phoenix, AZ.
"JGM Pet Doors provided us with a quality door and exceptional customer service. They were very professional and answered any questions we had with a positive attitude. We were very reluctant at first due to the cost but as we researched different doors, we were surprised at the high quality of this door for it's price. It is well worth the cost !!! I would highly recommend JGM Pet Doors. " Aaron and Rain P. - Goodyear, AZ.
"This is the place to go in Arizona if you need a pet door. The quality of the door and installation is second to none. Greg, the owner, is an artisan and perfectionist who does an awesome job in installing your door and treats your home like his own. He has many years of experience in installing and manufacturing pet doors. He can install in all types of surfaces. He puts down drop clothes, gives you the outer and inner walls in case you sell your home. He'll also reinstall walls if you need that in the future. His prices are competitive, he manufactures the doors and gives a five year warranty. Greg also gives you tips when he done on how to get your pet used to using the door. Mine was using it within five minutes. Greg's great to do business with and I would gladly recommend him to family and friends. quot; Peter G. - Gilbert, AZ.
"Met these guys at the home show I think about 6 months ago. I like that their prices are right on the brochure and better then any other I had seen. I got to check out the doors at the home show and they are way better then what you could order somewhere else...like Home Depot, and install yourself. I got a "home show" discount also even though it was so long ago. They helped me pick the color, brought two sizes to the house so we could put it next to my dog and compare. He helped me pick the best spot in the house cut open the wall and did a great job with the install. Even saved and wrapped the wall pieces so I could put them back if I ever decided to. He told me they manufacture their own doors and it shows, I felt safe having them do the install knowing the level of experience. After installing he helped me figure out the best height I should set for the pavers I used as steps for Evie to get up to the door from outside. This was all done Monday afternoon, as of Wednesday my dog is learning how to use the door and she loves it! I had to work really slow with her and make it a game, she is so shy. Last night I was on the back patio, threw a treat inside and told her to get it. She ran around the side of the house, into the kitchen, got the treat and ran back out! Can't wait till she starts using it regularly. Thank you for a great experience JGM. " Chris G. - Litchfield Park, AZ.
"Not only was I told they less expensive than the other guys but their work was fantastic. I knew exactly what I wanted and instead of ignoring me they exceeded my high expectations. I highly recommend them. " Jerry W. - Cave Creek, AZ.
"We live in Tucson and had a dog door installed by this company today. I was blown away by the level of customer service, professionalism and their product. Their prices are great (beat Tucson vendors by almost half) and they are a pleasure to deal with. I would 100% recommend this company to anyone looking for a pet door. Exceeded all of my expectations! " Amy J. - Tucson, AZ.
"JGM Pet Doors provides great service and professional installation. I worked with Greg and he is a pleasure to work with and does quality work. The pet doors they offer are just as good or better quality at a cheaper price than their competitors. If you're looking for a dog door for your pet(s) than I highly recommend you contact JGM Pet Doors. " Ryan V. - Peoria, AZ.